Generally, your purchase is shipped within 1-3 business days. We also provide an estimated delivery date during checkout!
is open Monday-Friday 7 AM - 5 PM (PT). If you place an order on a weekend, holiday, or outside of our normal business hours, the item will be prepared for shipment within the following 2 business days. will attempt to accommodate special requests for shipping, however, it is the sole responsibility of the customer to understand our shipping procedures.
If you place an order with expedited shipping before 11:00 AM (PT), your order will ship the same day; after 11:00 AM (PT), your order will ship the following business day.
We review, verify and approve every order. Discrepancies between billing and shipping information may cause a delay. We may contact you, so please provide phone numbers for both billing and shipping.
Please note that from time to time we may experience delays with shipping.
SATURDAYS & WEEKENDS
Saturday delivery is not included in the standard pricing for USPS. If you would like to request Saturday delivery, please call us and an additional USPS Saturday-delivery fee will be added to your shipping costs, if available.
In regard to weekend delivery for orders placed with expedited shipping, a 2-Day order shipped on Thursday, will be delivered the following Monday. An Overnight order shipped on Friday will be delivered the following Monday (next business day).
While deliveries may be scheduled for a specified arrival, we cannot guarantee delivery by any specific time. Delays may be caused by weather or mechanical issues and is unable to refund shipping fees for these kinds of delays as they are out of our control.
If the product you purchased has quality problems, we will fully bear the loss, provide you with a free return policy, and we will provide full service.
If you don't like the product after receiving it, we will provide you with a 3-day no-reason return refund (without affecting the secondary sales), so you can rest assured to buy all the products you want.